PixiDraw
How can we help?
Everything about PixiDraw — credits, subscriptions, account, and safety.
Contact us
Questions, bug reports, feature ideas or refund requests — write to us and we'll get back to you.
✉ pixidraw@mevares.comDelete your account
You can permanently delete your account and associated data inside the app:
- Open PixiDraw → Settings
- Tap Delete Account
- Confirm — your account and cloud data are removed
Can't access the app? Email us and we'll handle it.
Child safety
PixiDraw is designed for families: parental controls can lock sharing, resets and photo access behind device authentication. AI features run a strict content policy that blocks unsafe requests.
Manage your subscription
Subscriptions and credit packs are billed by the App Store. To change or cancel:
- Open iPhone Settings → your name → Subscriptions
- Select PixiDraw to manage or cancel
Frequently asked questions
What are credits?
Credits are spent on AI operations like photo-to-outline or text-to-outline generation. You can earn free daily catalog pages and buy credit packs or subscriptions for more.
Is my photo uploaded anywhere?
Photos you pick for AI outline conversion are sent to our secure backend for processing only. Local flood-fill coloring happens entirely on your device. See our Privacy Notice for details.
Does PixiDraw work offline?
Coloring, the built-in catalog you've already loaded, undo/redo and exports work offline. AI generation and account features need a connection.
How do refunds work?
Purchases are handled by the App Store — refund requests go through reportaproblem.apple.com. See our Payment & Digital Goods Terms.
Which devices are supported?
PixiDraw runs on iPhone and iPad with a recent iOS version. An Android version is in the works.